Contact Us
Reach the store about products, delivery, returns or an existing order.
Information to include
For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.
Order timing
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.
Returns
Request an eligible return within 30 days after delivery. Review the Refund Policy before sending an item to 1208 White Pine Ln, Williamston, North Carolina, 27892, United States.
Store operator
Stüssy is an online store operated by cupsheqqa. The official storefront is cupsheqqa.shop.
Contact information
| Store | Stüssy |
|---|---|
| Legal operator | cupsheqqa |
| Business address | 1208 White Pine Ln, Williamston, North Carolina, 27892, United States |
| support@cupsheqqa.shop | |
| Phone | 540-572-6478 |
| Support hours | Contact support for current availability. |
Order support guide
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
How can I contact the store?
Email support@cupsheqqa.shop or call 540-572-6478. Support availability is Contact support for current availability..
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
What is the order cutoff time?
The published order cutoff time is Weekdays 5 PM Pacific Time. Processing begins according to the Shipping Policy.
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
Is there a restocking fee?
No restocking fee is charged for eligible returns.
Can I return an item?
Eligible items may be returned 30 days after delivery. Review the Refund Policy for all conditions before sending a return.
Contact information
| Store | Stüssy |
|---|---|
| Legal operator | cupsheqqa |
| Business address | 1208 White Pine Ln, Williamston, North Carolina, 27892, United States |
| support@cupsheqqa.shop | |
| Phone | 540-572-6478 |
| Support hours | Contact support for current availability. |